Dear Mr. Keith,
I wanted to take a moment and express my appreciation for the courteous and professional service I received from your company. I especially want to commend Ms Liu's help. She kept us informed thru the whole process, even as our container got diverted into custom's inspection process. I especially appreciated her accessibility as we had a time limit for a show we were planning to exhibit our product. If I ran your office, Ms Liu would be the kind of asset I would want for my office.
Once again, I appreciate all the courtesy and professional help we received.
Sincerely yours,
Phil Cohenour
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